ABSTRACT
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
TABLE OF CONTENTS
part 20|2 pages
Never Repeat the Poison: Avoid Negative Language
part 28|2 pages
How to Get Your Message Across