ABSTRACT

Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every industry

part |2 pages

Section III. Designing for Complexity: Methods of Conceptualizing Design Needs ofComplex Systems

part |2 pages

Section IV. Practical Approaches: Methods for Evaluating Complexity