ABSTRACT

In this age of globalization, process improvement practitioners must be able to comprehend and work with the different standards and frameworks used around the world. While many systems and software engineering organizations rely on a single standard as the primary driver of process improvement efforts (CMMI-based process improvement in the U.S. an

chapter 1|8 pages

Introduction

chapter 2|16 pages

Process Improvement Fundamentals

chapter 4|50 pages

ISO Standards

chapter 5|82 pages

Framework Mapping

chapter 6|30 pages

Tying It All Together

chapter 7|18 pages

Appraisals