ABSTRACT

Successful Packaged Software Implementation guides IT departments through the selection and implementation of packaged software, pointing out potential pitfalls and how to avoid them. Offering a step-by-step approach, this volume begins with an assessment as to whether packaged software is the correct solution. It then analyzes the product selectio

part |2 pages

Planning

chapter 1|10 pages

Chapter 1

chapter 2|16 pages

Chapter 2

chapter 3|18 pages

Chapter 3

chapter 4|16 pages

Chapter 4

chapter 5|22 pages

Chapter 5

chapter 6|14 pages

Chapter 6

chapter 7|12 pages

Chapter 7

chapter 8|12 pages

Chapter 8

chapter 9|14 pages

Chapter 9

chapter 10|12 pages

0 Establishing the Roadmap

chapter 11|14 pages

1 Who Is In Char ge?

chapter 12|14 pages

2 Selling the Solution

chapter 13|16 pages

3 Organizational Readiness

part |2 pages

Implementation

chapter 14|10 pages

4 The Gr ound Rules

chapter 15|12 pages

5 Softwar e Installation

chapter 16|6 pages

6 Confi guration

chapter 17|10 pages

7 Inter faces and Conversions

chapter 18|8 pages

8 Customizations

chapter 19|12 pages

9 Training

part |2 pages

Postimplementation

chapter 21|16 pages

1 Support

chapter 22|8 pages

2 The Futur e