ABSTRACT

The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin

chapter 1|14 pages

Introduction

chapter 2|26 pages

System Lifecycle Overview

chapter 3|24 pages

Configuration Management Program Overview

chapter 4|18 pages

Configuration Management Planning

chapter 5|20 pages

Configuration Management Identification

chapter 6|20 pages

Configuration Management Control

chapter 8|24 pages

Deployment Processes

chapter 9|20 pages

Operate and Maintain Processes

chapter 10|34 pages

Patch/Update Management: Assess Tasks

chapter 11|14 pages

Patch/Update Management: Identify Tasks

chapter 13|22 pages

Change Management

chapter 14|24 pages

Update Testing

chapter 15|26 pages

Patch/Update Management: Deploy Tasks

chapter 16|22 pages

Baseline Compliance Management Processes

chapter 17|28 pages

Technologies and Resources