ABSTRACT

Performance Assurance for IT Systems emphasizes the importance of addressing performance and technology-related issues from the beginning of the planning process, at the feasibility and bid stages. It promotes the concept of Performance Assurance throughout the entire system lifecycle, covering technology, relevant processes, and people-related top

chapter |2 pages

PART 1: INDIVIDUAL AREAS OF INTEREST

chapter 1|16 pages

PREPARING FOR THE CHALLENGE

chapter 2|16 pages

CAVEAT EMPTOR (LET THE BUYER BEWARE)

chapter 3|16 pages

LIES, DAMNED LIED, AND BENCHMARKS

chapter 4|22 pages

NONFUNCTIONAL REQUIREMENTS AND SOLUTIONS

chapter 6|10 pages

BID LOGISTICS

chapter 8|6 pages

AWARENESS OF QUEUES

chapter 9|10 pages

NONFUNCTIONAL ACCEPTANCE

chapter 10|8 pages

POST-PRODUCTION

chapter 11|12 pages

SOFTER ISSUES

chapter 12|4 pages

SO WHAT?

chapter |2 pages

PART 2: TECHNOLOGY FOUNDATION

chapter 13|2 pages

INTRODUCTION TO TECHNOLOGY TASTERS

chapter 14|6 pages

OPERATING SYSTEMS

chapter 15|6 pages

CPU BASICS

chapter 16|6 pages

MEMORY

chapter 17|10 pages

HARD DISK BASICS

chapter 18|8 pages

SERVER INFRASTRUCTURE

chapter 19|8 pages

MULTIPROCESSORS (SHARED MEMORY)

chapter 20|10 pages

HARD DISK: FIBRE CHANNEL, SAN, AND NAS

chapter 21|10 pages

FILE ACCESS BASICS

chapter 22|14 pages

RELATIONAL DATABASE BASICS

chapter 23|12 pages

BACK-END SERVER CLUSTERS

chapter 24|16 pages

NETWORK BASICS

chapter 25|6 pages

FIREWALLS

chapter 26|10 pages

SERVER LOAD BALANCING

chapter 27|10 pages

WEB SERVER AND CACHE SERVER

chapter 28|6 pages

LDAP SERVER

chapter 29|12 pages

MODERN SERVER-SIDE DEVELOPMENT TECHNOLOGIES